Customer Care

Complete Customer Care

Your Choice for Auto Repairs in Kingston

Our Promise to You

Our certified and experienced auto technicians and repair staff provide quick and courteous customer service and ensure that your car or truck are reapired right the first time.

If you are not completely happy with the auto repair or maintenance services we provided, we offer a warranty on all our repairs that is above industry standards.

We continue to deliver our customers quick and efficient auto repair services and strive to provide our customers accurate diagnostics and technical advice.

We pride ourselves on providing our top quality auto repair services and parts at fair and competitive prices.

Shuttle Services

We understand that being without a vehicle can make it difficult to make a decision to bring your vehicle in for service. DPD Auto makes the decision easier by providing safe, reliable and complimentary shuttle service.
We understand that being without a vehicle can make it difficult to make a decision to bring your vehicle in for service. DPD Auto makes the decision easier by providing safe, reliable and complimentary shuttle service.
When planned and unplanned repairs are required for your vehicle, our shuttle service will make sure you get to where you need to be when you need to be there.
After your vehicle maintenance or repairs are completed, we will give you a call and arrange to pick you up and bring you back to our auto centre quickly and efficiently.

Who is eligible for our shuttle service?

Any customer that requires our auto repair services and drops their vehicle into our auto repair centre can use our shuttle services.

How do I sign up?

Simply let us know when you make your car reapir appointment or when you drop your vehicle off, that you will require our shuttle service to take you to your destination.

How does the service work?

The DPD Auto Centre shuttle will pick you up and drop you off at previously arranged locations. The time and place for each stop is tailored to your needs and determined by the time our certified auto technicians compelte the repairs on your vehicle.

Will the shuttle take me anywhere I want to go?

The DPD Auto Centre shuttle will take you to your destination in Kingston.

What about last minute changes?

If you need to make a last-minute change or want to cancel the shuttle pickup, contact DPD Auto Centre to make the necessary arrangements.

Warranties

DPD Auto Centre provides you with our company 90 day labour guarantee on all repairs and in addition we promise to to honor all parts and tire manufacturer warranties in the event of a legitimate claim. It is hard to understand what your warranty will cover.

We have provided the tire manufacturer waranties and additional information for Michelin, Uniroyal and BF Goodrich tires below.

Generally the warranties for these tire manufacturer cover defects in workmanship and materials for the life of the original usable tread or for 6 years, whichever comes first. If you believe that you may need to use the warranty we can assist you with determining your eligibility for coverage and perform the necessary service.

Booking a Visit

Do you have a problem with the car?

(613) 384-3905

Do You Have Any Questions?

Contact us today for all your auto repair needs.

service@dpdauto.ca
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